Frequently Asked Questions

ELYTRA POOL TERMS OF SERVICE
Last Updated: June 22, 2025

1. Definitions
1.1. "Platform" refers to Elytra Pool, its affiliates, subsidiaries, and any associated decentralized protocols.
1.2. "User" ("you") means any entity interacting with the Platform.
1.3. "Rewards" denote non-guaranteed, variable incentives distributed at the Platform's sole discretion.

2. Acceptance of Terms
By accessing the Platform, you irrevocably consent to these Terms, our Privacy Policy, and any future amendments. Continued use constitutes a binding arbitration agreement.

3. Eligibility & Account Creation
Users affirm they are not a citizen/resident of prohibited jurisdictions (e.g., USA, Cuba, North Korea) unless compliant with local regulations. Accounts may be terminated without explanation.

4. Staking & Rewards
APY estimates are hypothetical, subject to smart contract risks, slashing, and protocol changes. Staked assets remain User's property, but rewards are unsecured claims until distributed. Users alone are responsible for reporting rewards as income.

5. Referral Program
Referral rewards are limited to 10 levels deep. Platform reserves the right to withhold referrals deemed fraudulent.

6. NFT Avatars & Microtransactions
All purchases of digital assets are final. Avatars confer no staking advantages—purely cosmetic.

7. Termination & Fund Seizure
We may freeze accounts for "suspicious activity." Balances inactive >12 months may be repurposed as protocol fees.

8. Disclaimers
The Platform disclaims warranties of merchantability, fitness, or non-infringement. We are not liable for exploits in underlying blockchains.

9. Governing Law & Arbitration
Disputes resolved under Cayman Islands law. Users may only pursue individual claims.

10. Amendments
We may modify these Terms at any time; continued use = acceptance.

ELYTRA POOL PRIVACY POLICY
Last Updated: June 22, 2025

1. Information We Collect
We may collect personal information you provide directly, such as your name and email. We also collect wallet addresses, on-chain activity, IP addresses, browser/device information, and technical metadata.

2. How We Use Your Information
We use your data to enable core services (staking, transactions), improve security, detect fraud, and comply with legal obligations. We may send updates or marketing messages (opt-out available).

3. Sharing Your Information
We do not sell or rent your personal information. We may share data with third-party vendors (KYC providers), validators, cloud infrastructure, or when legally required.

4. Data Retention
KYC data is stored for 5 years unless legally mandated otherwise. Wallet activity and public blockchain data are stored indefinitely. Cookies and session data may be retained for up to 30 days.

5. Security Measures
We implement encryption, secure wallets, and periodic audits. However, no system is 100% secure. Use the platform at your own risk.

6. Your Rights
Depending on your jurisdiction, you may access, update, or request deletion of your data. You may opt-out of marketing or withdraw consent.

7. Changes to This Policy
We may modify this policy from time to time. Continued use signifies acceptance.

8. Contact Us
Email: privacy@elytrapool.com
Website: https://elytrapool.com/contact